20.500.12556/ReVIS-12235 Diverging and converging perspectives: Exploring the leadership of informal learning in knowledge work Razhajajoče in zbližujoče se perspektive: raziskovanje vodenja neformalnega učenja v znanstvenem delu Purpose: This study examines how experiences of informal learning and its management diverge and converge across organizational levels in a knowledge-intensive organization. The study bridges a gap in comparative perspectives concerning informal learning leadership by examining managerial and employee points of view. Study design/methodology/approach: The study employed a qualitative, cross-sectional case study design with 18 semi-structured interviews with managers and employees from within a multinational IT and consulting organization.  Data analysis was conducted by an inductive thematic analysis, enabling the emergence of themes related to informal learning, learning modalities, leadership engagement and organizational support structures. Findings: The findings indicate a consensus among managers and employees that informal learning is important, but there is significant disagreement regarding its visibility, support and linkage to career development. Managers tended to depict their role as enabling autonomy, while employees perceive a lack of structured support and recognition. Informal learning was found to be prevalent but extremely invisible in formal organizational processes. Originality/value: This study deepens understanding of the leadership of informal learning by highlighting the concept of "symbolic autonomy", where support for learning is rhetorically there without substantive mechanisms. It provides a theoretical contribution by positioning the relational and systemic aspects of informal learning leadership in the front line and offering practical understanding of how informal learning can be embedded more effectively within organizational practice. Namen: Študija preučuje, kako se izkušnje z neformalnim učenjem in njegovim upravljanjem razlikujejo in prekrivajo na različnih organizacijskih ravneh v znanju intenzivni organizaciji. Raziskava zapolnjuje vrzel v primerjalnih pogledih na vodenje neformalnega učenja s tem, da proučuje perspektive menedžerjev in zaposlenih.Oblika študije/metodologija/pristop:Raziskava je uporabila kvalitativni presečni načrt študije primera z 18 polstrukturiranimi intervjuji z menedžerji in zaposlenimi v mednarodni IT in svetovalni organizaciji. Analiza podatkov je bila izvedena z induktivno tematsko analizo, ki je omogočila izluščanje tem, povezanih z neformalnim učenjem, učnimi oblikami, vključenostjo vodij in organizacijskimi podporami.Ugotovitve:Rezultati kažejo soglasje med menedžerji in zaposlenimi, da je neformalnoučenje pomembno, a obstajajo pomembna nesoglasja glede njegove vidnosti, podpore in povezave z razvojem kariere. Menedžerji so svojo vlogo večinoma opisovali kot omogočanje avtonomije, medtem ko so zaposleni zaznavali pomanjkanje strukturirane podpore in priznanja. Ugotovljeno je bilo, da je neformalno učenje razširjeno, vendar v formalnih organizacijskih procesih izjemno nevidno.Izvirnost/vrednost:Raziskava poglablja razumevanje vodenja neformalnega učenja z osvetlitvijo koncepta »simbolične avtonomije«, kjer je podpora učenju retorično prisotna, vendar brez vsebinskih mehanizmov. Teoretično prispeva s postavitvijo relacijskih in sistemskih vidikov vodenja neformalnega učenja v ospredje ter nudi praktično razumevanje, kako je mogoče neformalno učenje učinkoviteje vključiti v organizacijsko prakso. informal learning knowledge work leadership self-directed learning symbolic autonomy organizational learning true false true Angleški jezik Slovenski jezik Članek v reviji 2025-09-19 12:57:25 2025-09-19 12:57:25 2025-10-01 14:25:10 0000-00-00 00:00:00 0 0 0 no. 2 Vol. 14 2025 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 2025-09-10 2232-5107 2232-5697 https://doi.org/10.53615/10.53615/2232-5697.14.312-327 https://toknowpress.net/submission/index.php/ijmkl/article/download/216/146 1 6e03806a-9547-11f0-9bb7-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=14289 https://toknowpress.net/submission/index.php/ijmkl/article/download/216/146 1 6e08f4c5-9547-11f0-9bb7-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=14290 RAZ_Vuorio_Oona_0.pdf RAZ_Vuorio_Oona_0.pdf 1 331DA198BDD489365380D30F811775C8 edb3a29919d661cc4ccdbbc64b2a5586b4a6261f3306a73e05b880f68eaec9da b520c04a-9547-11f0-9bb7-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=14291 Mednarodna fakulteta za družbene in poslovne študije 0 0 0