20.500.12556/ReVIS-12239 Redesigning Knowledge Creation Support in Online Environments: An Empirical Study on Process Structures and Adaptive Strategies Preoblikovanje podpore ustvarjanju znanja v spletnih okoljih: Empirična študija o procesnih strukturah in prilagodljivih strategijah Purpose: This study aims to theorize and empirically validate a recursive and mediated support process for online knowledge creation in organizational contexts. Drawing on the IEM model—which comprises internalized expression, explicit collaboration, and mediated integration—the research challenges the conventional assumption that face-to-face interaction is a prerequisite for effective knowledge generation. Study design/methodology/approach: A large-scale nationwide survey was conducted with 2,408 business professionals in Japan. Structural equation modeling (SEM) was employed to examine the hypothesized relationships among the IEM model constructs, including a feedback loop structure from mediated integration to internalized expression. Findings: The analysis revealed that all three phases—internalized expression, explicit collaboration, and mediated integration—are not only sequentially connected but also mutually reinforcing. The recursive feedback from mediated integration to internalized expression was statistically significant, underscoring the adaptive and cyclical nature of digital knowledge creation. Originality/value: This study introduces a theoretically grounded and empirically validated IEM model for online knowledge creation. By demonstrating that effective knowledge generation can be sustained through digitally mediated, empathy-supported processes, the study provides a novel framework with strong implications for remote collaboration and knowledge management in hybrid work environments. Namen: Namen te študije je teoretizirati in empirično potrditi rekurzivni in posredovani podporni proces za ustvarjanje spletnega znanja v organizacijskih kontekstih. Raziskava, ki se opira na model IEM – ki vključuje internalizirano izražanje, eksplicitno sodelovanje in posredovano integracijo – izpodbija konvencionalno predpostavko, da je interakcija iz oči v oči predpogoj za učinkovito ustvarjanje znanja. Zasnova/metodologija/pristop študije: Izvedena je bila obsežna nacionalna anketa z 2408 poslovnimi strokovnjaki na Japonskem. Za preučitev hipotetičnih povezav med konstrukti modela IEM, vključno s strukturo povratne zanke od posredovane integracije do internaliziranega izražanja, je bilo uporabljeno modeliranje strukturnih enačb (SEM). Ugotovitve: Analiza je pokazala, da so vse tri faze – internalizirano izražanje, eksplicitno sodelovanje in posredovana integracija – ne le zaporedno povezane, ampak se tudi medsebojno krepijo. Rekurzivna povratna informacija od posredovane integracije do internaliziranega izražanja je bila statistično pomembna, kar poudarja prilagodljivo in ciklično naravo ustvarjanja digitalnega znanja. Izvirnost/vrednost: Ta študija predstavlja teoretično utemeljen in empirično potrjen model IEM za ustvarjanje spletnega znanja. Z dokazovanjem, da je mogoče učinkovito ustvarjanje znanja vzdrževati z digitalno posredovanimi in z empatijo podprtimi procesi, študija ponuja nov okvir z močnimi posledicami za sodelovanje na daljavo in upravljanje znanja v hibridnih delovnih okoljih. knowledge creation online communication digital collaboration true false true Angleški jezik Slovenski jezik Članek v reviji 2025-09-19 13:12:18 2025-09-19 13:12:18 2025-10-01 14:27:27 0000-00-00 00:00:00 0 0 0 no. 2 Vol. 14 2025 0000-00-00 Zaloznikova Objavljeno NiDoloceno 0000-00-00 0000-00-00 2025-06-25 2232-5107 2232-5697 https://doi.org/10.53615/2232-5697.14.265-275 https://toknowpress.net/submission/index.php/ijmkl/article/download/206/138 1 81c9b4a5-9549-11f0-9bb7-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=14300 RAZ_Hayashi_Kouichi_0.pdf RAZ_Hayashi_Kouichi_0.pdf 1 91F159D1A25B0FC9F5C837EF4D4D1CDB e69832ee78d19ac890987312b781198d3328fa9517ef8b7c6eb6a9b82dc52293 acce4fc7-9549-11f0-9bb7-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=14301 Mednarodna fakulteta za družbene in poslovne študije 0 0 0