20.500.12556/ReVIS-13666 From call to diagnosis: improving stroke triage in the medical dispatch unit Introduction. This study aimed to assess current stroke triage practices in the Medical Dispatch Unit (MPDJ) using the Croatian Emergency Call Reception Index, in order to identify areas for improvement in dispatcher training and caller awareness. Methods. A retrospective analysis was conducted using data from the e-Hitna system of the Zagreb County Emergency Medical Institute for the year 2023. Triage categories “Headache” (A.18) and “Altered consciousness/paralysis” (A.25) were analyzed in relation to confirmed stroke diagnoses based on ICD-10 codes (G45–G45.9, I60–I69.9). Statistical analysis included chi-square and Welch’s t-test. Results. A statistically significant association was found between the triage category “Altered consciousness/ paralysis” and confirmed stroke diagnosis (χ² = 11.82; p < 0.001). Many stroke patients were initially categorized under non-specific symptoms. No significant sex difference was observed in triage allocation (p = 0.9508), while women were significantly older than men (p < 0.001). Conclusion. Findings highlight the need for enhanced dispatcher education and public awareness on stroke symptoms. Improvements in stroke recognition protocols and follow-up with clinical outcomes are recommended to ensure more accurate and timely prehospital triage. možganska kap nujna medicinska pomoč razvrščanje pacientov retrospektivne študije dispečerske službe izobraževanje medicina sprejemanje odločitev stroke emergency medical services triage retrospective studies dispatch education medical decision making true false false Angleški jezik Slovenski jezik Neznano 2026-04-15 11:20:06 2026-04-15 11:20:07 2026-04-21 03:09:03 0000-00-00 00:00:00 2025 0 0 Nasl. z nasl. zaslona; Opis vira z dne: 15. 4. 2026; str. 63-76 no. 1 Vol. 10 2025 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 2025-01-01 616-083.98:616.831-005.1(497.5) 2584-6531 275273731 10.24141/2/10/1/6 https://hrcak.srce.hr/clanak/499312 1 4bd34e30-38ac-11f1-9cc3-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=16263 2026_10(1).pdf 2026_10(1).pdf 1 1234FC89BA0A089DB04F80745312D356 56c39a75437af8fb923c8e6efe770d9a44c0f9c08b3acb3473576a54151cb801 64ea229d-38ac-11f1-9cc3-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=16264 Univerza Alma Mater Europaea 0 0 0