20.500.12556/ReVIS-13942 Upoštevanje kazalnikov kakovosti v procesu zdravstvene nege Considering Quality Indicators in the Nursing Process Teoretična izhodišča: Kakovost zdravstvene nege je pomemben del zdravstvene obravnave, pri čemer imajo kazalniki kakovosti ključno vlogo pri spremljanju, vrednotenju in izboljševanju dela v zdravstveni negi. V praksi se pojavljajo izzivi pri razumevanju in uporabi kazalnikov kakovosti, zato je namen raziskave preučiti upoštevanje in uporabo kazalnikov kakovosti v procesu zdravstvene nege. Metoda: Raziskava je temeljila na kvalitativnem raziskovalnem pristopu. Podatki so bili zbrani s polstrukturiranimi intervjuji z medicinskimi sestrami, zaposlenimi na različnih področjih zdravstvene nege. Vzorec raziskovanja je bil namenski. Teoretični del temelji na pregledu virov iz podatkovnih baz, kot so PubMed, Google Učenjak, Cobiss. Rezultati: Rezultati so pokazali, da medicinske sestre kazalnike kakovosti razumejo kot objektivno in merljivo orodje za spremljanje kakovosti, varnosti in učinkovitosti zdravstvene nege. Najpogosteje uporabljani kazalniki se nanašajo na varnost pacientov, zadovoljstvo pacientov, preprečevanje okužb, padcev ter razjed zaradi pritiska. Spremljanje kazalnikov poteka sproti ali periodično. Najpogostejši oviri sta pomanjkanje časa in kadra. Razprava: V raziskavi smo obravnavali pet raziskovalnih vprašanj, ki so pojasnila razumevanje in uporabo kazalnikov kakovosti v zdravstveni negi, ovire pri uporabi in možnosti za izboljšave. Ugotovitve kažejo, da medicinske sestre prepoznavajo pomen kazalnikov kakovosti, vendar njihovo učinkovito uporabo omejujejo organizacijski in kadrovski dejavniki. Predlagane izboljšave vključujejo večjo vključenost medicinskih sester, standardizacijo postopkov, poenostavitev dokumentiranja, izboljšanje informacijskih sistemov ter učinkovitejše povratne informacije. Theoretical background: The quality of nursing care is an important part of healthcare, with quality indicators playing a key role in monitoring, evaluating, and improving nursing practice. In practice, challenges arise in understanding and applying quality indicators; therefore, the aim of the study is to examine the consideration and use of quality indicators in the nursing care process. Method: The research was based on a qualitative research approach. Data were collected through semi-structured interviews with nurses working in different areas of nursing care. A purposive sampling method was used. The theoretical part of the thesis is based on a review of literature from databases such as PubMed, Google Scholar, and COBISS. Results: The results showed that nurses perceive quality indicators as objective and measurable tools for monitoring the quality, safety, and effectiveness of nursing care. The most frequently used indicators are related to patient safety, patient satisfaction, prevention of infections, falls, and pressure ulcers. Monitoring of quality indicators is carried out continuously or periodically. The most common barriers identified were lack of time and insufficient staffing. Discussion: The study addressed five research questions that clarified the understanding and use of quality indicators in nursing care, the barriers to their use, and opportunities for improvement. The findings indicate that nurses recognize the importance of quality indicators; however, their effective use is limited by organizational and staffing constraints. Suggested improvements include greater involvement of nurses, standardization of procedures, simplification of documentation, improvement of information systems, and more effective feedback mechanisms. kazalniki kakovosti zdravstvena nega medicinske sestre kakovost zdravstvene obravnave varnost pacientov quality indicators nursing care nurses quality of healthcare patient safety true false false Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-06-02 15:47:45 2026-06-02 15:47:46 2026-06-03 09:07:56 0000-00-00 00:00:00 2026 0 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 24921 273135619 DIP_Pajk_Klara_2026.pdf DIP_Pajk_Klara_2026.pdf 1 6FF225947547544CF591975302758028 8a1c19742dea39d4c74e54378e96d2df550bd8c2852dad3b2aa5377d21d6cf0b a2d239a1-5e89-11f1-8e51-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=16908 Univerza v Novem mestu - Fakulteta za zdravstvene vede 0 0 0