20.500.12556/ReVIS-7991 Povezava med čustveno inteligenco vodje in zadovoljstvom zaposlenih diplomska naloga visokošolskega strokovnega študijskega programa prve stopnje Vodenje je proces, ki ga bodisi v formalni ali pa neformalni obliki najdemo v vsaki kulturi, družbi in skupini. Ne glede na univerzalnost tega pojma pa se tako skozi zgodovino kot znotraj posameznih enot pojavljajo razlike tako pri njegovi definiciji kot pri vsebini. Kar je včasih veljalo za pravilno, je danes popolnoma zmotno, in obratno. V sodobnem času čustva igrajo veliko in pomembno vlogo pri vodenju in predstavljajo ključ do uspešnosti. Kako, na kakšen način in v kolikšni meri, pa so vprašanja, na katera različni teoretiki različno odgovarjajo. Ta teoretična znanja so nam služila kot podlaga, da smo pripravili vprašalnik o čustveni inteligenci, ki nam je služil kot osnova za ugotavljanje stopnje čustvene inteligence pri vodjih. Ker smo želeli rezultate primerjati z analizo o zadovoljstvu zaposlenih, smo za vzorec izbrali top management, ki ga predstavlja 12 izvršnih direktorjev in direktorjev sektorjev, pri čemer so razpoložljivi podatki tudi o zadovoljstvu njihovih zaposlenih. Rezultati analize čustvene inteligence vodij nakazujejo, da obstaja povezava med zadovoljstvom zaposlenih in čustveno inteligenco vodje, saj ima celoten top management relativno visoko čustveno inteligenco, kar se sklada tudi z rezultati zadovoljstva zaposlenih, saj ima podjetje v splošnem relativno zadovoljne zaposlene. Raziskava pa obenem ni potrdila, da imajo vodje z višjo čustveno inteligenco tudi bolj zadovoljne zaposlene, kar pripisujemo temu, da je uspešno vodenje odvisno tudi od drugih komponent. Ker na zadovoljstvo zaposlenih poleg vodenja vplivajo še drugi dejavniki, je tudi soodvisnost teh dveh procesov težko natančno opredeljiva. Whether we talk about formal or informal leadership, this process can be found in practically every culture, society or group. Despite being, an universal term its meaning and its content had changed trough history and had meant different things to different societies. What was once considered right is now completely wrong and vice versa. Today emotions play an important role in modern management and are considered as key to success. How, in what way and to what extent are questions to which different theorist set different answers. These different theories have served us as a basis on which we have prepared a questionnaire about emotional intelligence, which was our foundation for determing the level of leader's emotional intelligence. Because we wanted to compare these results with analysis of employee satisfaction, our population consisted of only 12 executive directors and directors that are considered top management and of whom we have available data on their employee satisfaction. Since all 12 respondent reached high rate on the scale of emotional intelligence and the employee satisfaction is relatively high, we can say that our research indicates a connection between leader's emotional intelligence and employee satisfaction. However, at the same time, we cannot confirm a close connection between these two concepts, which we attribute to the fact that successful leadership depends on other components than just emotional intelligence and because employee satisfaction is influenced by other factors than just leadership, therefore, it is difficult to accurately identify the interdependence of these two processes. vodja stili vodenja čustvena inteligenca zadovoljstvo zaposlenih diplomske naloge true true false [N. Gole] Slovenski jezik Angleški jezik Diplomsko delo 2021-07-28 09:14:27 2021-07-28 09:14:27 2024-06-12 16:57:54 0000-00-00 00:00:00 2016 0 Ljubljana 2016 Ljubljana 58 str., [9] str. pril. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 005.9 4585467 UNI_Gole_Natasa_i2016.pdf UNI_Gole_Natasa_i2016.pdf 1 72E887968AE8215D5300EA582144A207 8f020b15132b4d8e8624502c15b20e089082989da22d2014badffbb9da8d4dc1 f4622d7f-2898-11ef-9c9e-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=8394 Fakulteta za uporabne družbene študije 0 0 0