20.500.12556/ReVIS-13977 Vloga in pomen menedžmenta znanja v zdravstveni instituciji The Role and Importance of Knowledge management in a Health Care Institution Izhodišča: Menedžment znanja je disciplina, s katero se preko procesov opravljajo praktična dela v zdravstveni instituciji. Gre za iskanje, ustvarjanje in prenašanje znanja, ponovno uporabo, zavedanje o znanju ter učenje po celotni instituciji. S tem se ustvarja in potencira intelektualni kapital. Namen naše raziskave je bil raziskati vlogo in pomen menedžmenta znanja v zdravstvenih institucijah. Raziskovali smo procese in dejavnike menedžmenta znanja, orodja in metode, dojemanje nujnosti vseživljenjskega učenja in kontinuiranega profesionalnega razvoja ter načine za izboljšanje strategij. Metode: Uporabljeni so bili kvantitativni raziskovalni pristop, deskriptivna metoda zbiranja podatkov z analizo znanstveno-strokovne literature, metoda kompilacije, metoda sklepanja in statistična metoda. Vzorec je večinsko vključeval diplomirane medicinske sestre, stare od manj kot 20 do več kot 60 let, ki so imele delovne izkušnje od 1 do 30 let. V raziskavo smo zajeli 101 osebo, ki so zaposlene na vseh nivojih zdravstvenega varstva s funkcijo v upravi, srednjem vodstvu in neposrednem izvajanju storitev. Rezultati: Ugotovili smo, da je vzrok za kakovostne storitve kakovosten menedžment znanja. Zaposleni pogosto uporabljajo določena orodja informacijsko-komunikacijske tehnologije. Za prenos znanja je pomembno mentorstvo. Medicinske sestre sprejemajo nova znanja, soočajo se z ovirami. Pomembni so motivirani posamezniki, ki so dovzetnejši za nova znanja. Zaposleni poudarjajo pomen pozitivnega podpornega okolja za vključevanje v vseživljenjsko učenje. Razprava: Glede na ugotovitve bi bilo smotrno vpeljati tridimenzionalni model menedžmenta znanja v zdravstveni instituciji s tremi vsebinskimi izhodišči, s katerim bi medicinske sestre z vodjo samorefleksivno preverjale uspešnost svojega dela in pripomogle k še bolj varni, kakovostni in suvereni zdravstveni oskrbi uporabnikov zdravstvenih storitev. Introduction: Knowledge management is a discipline that uses processes to carry out practical work in a healthcare institution. It involves the search, creation and transfer of knowledge, its reuse, awareness of knowledge, and learning throughout the entire institution. This creates and enhances intellectual capital. The purpose of the research was to investigate the role and importance of knowledge management in healthcare institutions. We investigated the processes and factors of knowledge management, tools and methods, the perception of the necessity of lifelong learning and continuous professional development, and ways to improve strategies. Methods: A quantitative research approach was used, along with a descriptive method of data collection with analysis of scientific and professional literature, a compilation method, an inferential method, and a statistical method. The sample mainly included registered nurses, aged from 20 to over 60, who had work experience from 1 to 30 years. The study included 101 people employed at all levels of healthcare, with roles in administration, middle management, and direct provision of services. Results: We found that the cause of quality services is quality knowledge management. Employees frequently use certain information and communication technology tools. Mentoring is important for knowledge transfer. Nurses accept new knowledge but face obstacles. Motivated individuals, who are more receptive to new knowledge, are important. Employees highlight the importance of a positive, supportive environment for engagement in lifelong learning. Discussion: Based on the findings, it would be advisable to introduce a three-dimensional model of knowledge management in a healthcare institution with three substantive starting points, through which nurses and their managers would self-reflectively assess the effectiveness of their work and contribute to even safer, higher-quality, and more confident healthcare for healthcare service users. menedžment znanje zdravstvena institucija management knowledge healthcare institution. true false false Slovenski jezik Angleški jezik Magistrsko delo/naloga 2026-06-03 09:16:37 2026-06-03 09:16:37 2026-06-04 03:14:22 0000-00-00 00:00:00 2026 0 0 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 1970-01-01 25030 4347$$sara_cizelj_magistrsko_delo.pdf 4347$$sara_cizelj_magistrsko_delo.pdf 1 6381DBB2F1F34C43941B2D8674CE8432 e78cd6d1988516629f00d70383e8124b203ff19d497a6c6c4f359de88b447c4c 28b9dd32-5f1c-11f1-9215-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=16943 Univerza v Novem mestu - Fakulteta za zdravstvene vede 0 0 0