20.500.12556/ReVIS-14308 Učinkovitost različnih metod komunikacije med medicinskimi sestrami in bolniki z demenco pregled literature diplomsko delo visokošolskega strokovnega študijskega programa prve bolonjske stopnje Zdravstvena nega Teoretična izhodišča: Demenca predstavlja enega največjih izzivov sodobne dolgožive družbe. Pojavlja se predvsem pri starejših odraslih, katerih število narašča, kar pomeni povečano potrebo po prilagojeni zdravstveni oskrbi. Pomemben dejavnik kakovostne oskrbe je učinkovita komunikacija med medicinskimi sestrami in bolniki z demenco. Zaradi kognitivnih motenj verbalna komunikacija pogosto odpove, zato uporaba neverbalnih metod ter sodobne tehnologije postaja ključnega namena. Medicinska sestra ima pri tem pomembno vlogo – njena usposobljenost, empatija in prilagodljivost so bistvene za dobrobit bolnika. Metode: V diplomskem delu so bile uporabljena deskriptivna, analitična, kompilacijska in sintetična metoda. V empiričnem delu je bil izveden sistematični pregled domače in tuje literature, pri čemer so bili uporabljeni iskalniki PubMed, Science Direct in CINAHL. Uporabljena je bila kvalitativna metoda raziskovanja. Pridobljeni viri so bili analizirani in ovrednoteni glede na dokazno moč, rezultati pa predstavljeni v tabelarični obliki in s pomočjo PRISMA diagrama. Rezultati: Pregledanih je bilo 20 virov, od tega 9 poglobljeno analiziranih. Ugotovljeno je bilo, da je kombinacija verbalne in neverbalne komunikacije, skupaj z uporabo tehnoloških pripomočkov (npr. glasovni posnetki, vizualna orodja), najbolj učinkovita za izboljšanje odnosa in razumevanja med medicinsko sestro in bolnikom z demenco. Posebej pomembna je individualna prilagoditev glede na fazo demence. Razprava: Ugotovitve potrjujejo pomembnost usposobljenosti medicinskih sester za delo z dementnimi osebami. Mednarodne raziskave poudarjajo pomen čustvene inteligence, empatičnega pristopa in uporabe različnih komunikacijskih strategij. Kljub temu pa v literaturi primanjkuje raziskav iz slovenskega okolja, zato bi bilo smiselno spodbuditi nadaljnje študije o učinkovitosti komunikacije v praksi slovenskih zdravstvenih ustanov. Theoretical background: Dementia is one of the greatest challenges of today’s aging society. It mainly affects the elderly, whose numbers are steadily increasing, thereby raising the demand for adapted healthcare. Effective communication between nurses and patients with dementia is a crucial factor in ensuring high-quality care. Due to cognitive impairments, verbal communication often fails, making non-verbal methods and modern technology essential. Nurses play a key role in this process—their competence, empathy, and adaptability are fundamental to patient well-being. Methods: The thesis employed descriptive, analytical, compilative, and synthetic methods. In the empirical part, a systematic literature review was conducted using databases such as PubMed, Science Direct, and CINAHL. A qualitative research method was applied. The collected sources were analyzed and evaluated based on their level of evidence. Results were presented in tabular form and using a PRISMA diagram. Results: Twenty sources were reviewed, with 9 analyzed in depth. The findings show that combining verbal and non-verbal communication with technological tools (e.g., voice recordings, visual aids) is most effective in improving the relationship and understanding between nurses and patients with dementia. An individualized approach adapted to the stage of dementia is particularly important. Discussion: The results confirm the importance of nurse training in working with people with dementia. International research highlights the role of emotional intelligence, empathetic interaction, and the use of various communication strategies. However, a lack of studies from the Slovenian context was noted, suggesting a need for further research on communication effectiveness in local healthcare settings. demenca bolniki z demenco kognitivne motnje verbalna komunikacija neverbalna komunikacija dementia patients with dementia cognitive impairments verbal communication nonverbal communication true false false B. Polner Slovenski jezik Angleški jezik Diplomsko delo/naloga 2026-07-17 15:42:49 2026-07-17 15:42:50 2026-07-18 03:09:07 0000-00-00 00:00:00 2025 0 Maribor 2025 Maribor 45 str. 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 616.892.3:614.253.5:316.77(043.2) 285311747 Polner_Blaz_dd_2025.pdf Polner_Blaz_dd_2025.pdf 1 8278DF473180BE6F318EDD5A8D1A5554 9f961a6132d6a4194f8ad91ab19903d320c59d898905907732bc1ef3e12ce97e 6e03bbdb-81e5-11f1-a19f-001a4af901a5 https://revis.openscience.si/Dokument.php?lang=slv&id=17350 Univerza Alma Mater Europaea 0 0 0