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Title:Prenova poslovnih procesov v tehnično-vzdrževalni službi Splošne bolnišnice Novo mesto : diplomska naloga
Authors:ID Voglar, Peter (Author)
ID Damij, Nadja (Mentor) More about this mentor... New window
Files:.pdf VS_2012_Peter_Voglar.pdf (950,22 KB)
MD5: F0F778384ADC82CC95C02754B333B0DF
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FIŠ - Faculty of Information Studies in Novo mesto
Abstract:V nalogi so obravnavani poslovni procesi Tehnično-vzdrževalne službe v Splošni bolnišnici Novo mesto. Z analizo obstoječega stanja smo identificirali vzroke problemov, ki se pojavljajo v procesih in jih na podlagi predlogov tudi prenovili. Predstavili smo teoretična izhodišča o fazah, vzrokih in ciljih prenove, pomenu modeliranja in namenu simulacije poslovnih procesov. V raziskavi smo opisali obstoječe in prenovljeno stanje procesa, za grafičen prikaz obeh procesov pa je bilo uporabljeno programsko orodje iGrafx. S simulacijo smo potrdili predvidevanja, da prenovljen proces poveča učinkovitost, zmanjša obremenitve, predvsem pa skrajša čase poteka nekaterih aktivnosti.
Keywords:poslovni procesi, prenova, procesi, tehnično vzdrževanje, analiza, simulacija procesov
Place of publishing:Novo mesto
Place of performance:Novo mesto
Publisher:[P. Voglar]
Year of publishing:2012
Year of performance:2012
Number of pages:71 str., [10] f. pril.
PID:20.500.12556/ReVIS-4671 New window
COBISS.SI-ID:1024493121 New window
UDC:005.418(043.2):005.934.2
Note:Na ov.: Diplomska naloga : visokošolskega strokovnega študijskega programa prve stopnje;
Publication date in ReVIS:08.08.2018
Views:5030
Downloads:181
Metadata:XML DC-XML DC-RDF
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VOGLAR, Peter, 2012, Prenova poslovnih procesov v tehnično-vzdrževalni službi Splošne bolnišnice Novo mesto : diplomska naloga [online]. Bachelor’s thesis. Novo mesto : P. Voglar. [Accessed 2 April 2025]. Retrieved from: https://revis.openscience.si/IzpisGradiva.php?lang=eng&id=4671
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:08.08.2018

Secondary language

Language:English
Abstract:Business processes of Technical support service in General hospital of Novo mesto are analysed in this research. With analysis of current state we identify causes of the problems that arise in the process and renovated them on the basis of the proposals. We presented the theoretical basis of the areas and criteria that relate to the renovation, meaning of modeling and cause of business process simulation. In the research part, we described the existing and renovated state of the process, for the graphical representation of both processes we used iGrafx software tool. With simulation we confirmed the hypothesis, that a renovated process increases efficiency, reduce the burden, but most of all, it firmly shortens the duration of some activities.
Keywords:business process reengineering, process, technical support, analysis, process simulation


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