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1. Zadovoljstvo kupcev s storitvijo pri prodaji novih vozil : diplomska naloga Jerneja Meglič, 2015, undergraduate thesis Keywords: zadovoljstvo strank, merjenje zadovoljstva, storitev, prodajni proces, kupec, kakovost, zvestoba strank, pričakovanja strank Published in ReVIS: 20.08.2021; Views: 2007; Downloads: 70 Full text (560,62 KB)

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