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Title:Analiza stališč uporabnikov o informacijski in komunikacijski tehnologiji pri zdravstveni oskrbi na daljavo : magistrsko delo študijskega programa druge bolonjske stopnje Zdravstvena nega
Authors:ID Pintar Topolovec, Vanesa (Author)
ID Berčan, Mateja (Mentor) More about this mentor... New window
ID Lešnik, Amadeus (Comentor)
Files:URL https://d.cobiss.net/repository/si/files/279278851/178231/Pintar_Topolovec_Vanesa_md_2026.pdf
 
.pdf Pintar_Topolovec_Vanesa_md_2026.pdf (3,15 MB)
MD5: 25E185ED20DFEA3073D7EA8A24CD2C97
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:UAMEU - Alma Mater Europaea University
Abstract:Uvod: Razširjena uporaba informacijsko komunikacijskih tehnologij je ustvarila nepredstavljive priložnosti pri zagotavljanju zdravstvenih storitev. Namen magistrskega dela je analizirati stališča uporabnikov o uporabi informacijsko komunikacijske tehnologije, pri zagotavljanju zdravstvene oskrbe na daljavo. Metode: V magistrskem delu smo uporabili kvantitativno metodo raziskovanja. Instrument raziskave je bil vprašalnik, oblikovan na podlagi literature. Anketo smo izvedli preko spletne platforme 1KA. Statistično obdelavo podatkov smo opravili s programom SPSS, verzija 29. Rezultati so podani kot srednja vrednost in standardni odklon. Od metod bivariatne statistike smo uporabili t-test za neodvisne vzorce, t-test za samostojni vzorec, enosmerno analizo variance (ANOVA), hi-kvadrat test in Pearsonov koeficient korelacije. Rezultati: V raziskavi je sodelovalo 196 posameznikov. Rezultati kažejo, da 79,6 % anketirancev navaja pozitivne izkušnje z uporabo informacijsko komunikacijske tehnologije (p = 0,4990); 74,3 % jih meni, da je uporaba preprosta (p = 0,9326), 71,5 % pa je zadovoljnih z odzivnostjo in dostopnostjo storitev (p = 0,5541). Prav tako jih 71,9 % ocenjuje, da informacijsko komunikacijska tehnologija izboljšuje njihov dostop do zdravstvenih storitev (p = 0,6108). Video klice uporablja 10,3 % (p < 0,001), mobilne aplikacije 56,7 % (p = 0,2134), e-pošto 72,9 % (p < 0,001), telefonske klice pa 78,3 % (p < 0,001). Diskusija in zaključek: Rezultati raziskave potrjujejo, da uporabniki načeloma pozitivno ocenjujejo uporabo informacijsko komunikacijske tehnologije pri zagotavljanju zdravstvene oskrbe na daljavo. Najbolj cenijo prihranek časa in enostavnost uporabe, najmanj pa primerljivost digitalne komunikacije z osebnim obiskom. Uporaba informacijsko komunikacijske tehnologije predstavlja pomembno orodje za modernizacijo in dostopnost zdravstvenih storitev, a za večjo učinkovitost je treba povečati ozaveščenost in spodbujati redno uporabo teh tehnologij med uporabniki.
Keywords:javnost in digitalno zdravje, telemedicina, zdravstvena oskrba na daljavo, stališča uporabnikov
Place of publishing:Maribor
Place of performance:Maribor
Publisher:V. Pintar Topolovec
Year of publishing:2026
Year of performance:2026
Number of pages:75 str., [3] f. pril.
PID:20.500.12556/ReVIS-13886 New window
COBISS.SI-ID:279278851 New window
UDC:659.23:004:616-07/-08(043.5)
Publication date in ReVIS:25.05.2026
Views:27
Downloads:0
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Secondary language

Language:English
Abstract:Introduction: The widespread use of information and communication technologies has created unimaginable opportunities in the provision of healthcare services. The purpose of this master’s thesis is to analyze users’ attitudes toward the use of information and communication technology in the delivery of remote healthcare. Methods: In the master’s thesis, we applied a quantitative research method. The research instrument was a questionnaire designed based on the literature. The survey was conducted using the online platform 1KA. Statistical data analysis was performed with the SPSS software, version 29. The results are presented as the mean and standard deviation. Among the methods of bivariate statistics, we used the independent samples t-test, the one-sample t-test, one-way analysis of variance (ANOVA), the chi-square test and Pearson’s correlation coefficient. Results: A total of 196 individuals participated in the study. The results show that 79.6% of respondents reported positive experiences with the use of information and communication technology (p = 0.4990); 74.3% considered its use to be simple (p = 0.9326) in 71.5% were satisfied with the responsiveness and accessibility of services (p = 0.5541). Furthermore, 71.9% indicated that information and communication technology improves their access to healthcare services (p = 0.6108). Video calls were used by 10.3% (p < 0.001), mobile applications by56.7% (p = 0.2134), e-mail by72.9% (p < 0.001) in telephone calls by78.3% (p < 0.001). Discussion and conclusion: The results of the study confirm that users generally evaluate the use of information and communication technology in the provision of remote healthcare positively. They value time savings and ease of use the most, while they rate the comparability of digital communication with in-person visits the lowest. The use of information and communication technology represents an important tool for the modernization and accessibility of healthcare services; however, to achieve greater effectiveness, it is necessary to increase awareness and encourage regular use of these technologies among users.
Keywords:public and digital health, telemedicine, remote healthcare, user perspectives


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