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Title: Neformalna komunikacija kot blažilec stresa: pomen socialnih interakcij med sodelavci Authors: ID Ložar, Monika (Author) ID Mušinović, Fadil (Mentor) More about this mentor... Files: 19014$$Monika_Lozar_Zakljucen_tehnicni_pregled.pdf (1,55 MB) MD5: B83ED57F8ADED1152ECB4177059F5501   Language: Slovenian Work type: Master's thesis/paper Organization: FUDS - School of advanced social studies Abstract: Magistrska naloga preučuje vlogo neformalne komunikacije na delovnem mestu in njen vpliv na zaznano stresnost in dobro počutje zaposlenih. Neformalna komunikacija je pomemben, a pogosto spregledan vidik delovanja organizacije, saj poteka zunaj formalnih komunikacijskih struktur, hkrati pa pomembno vpliva na medosebne odnose, pretok informacij in organizacijsko klimo. Naraščajoče delovne obremenitve in vse večja kompleksnost organizacij poudarjajo pomen socialne podpore, kakovostnih medosebnih odnosov in učinkovite komunikacije pri ohranjanju psihološkega dobrega počutja zaposlenih. Empirični del študije temelji na anketi, v kateri je sodelovalo 133 zaposlenih. Rezultati kažejo, da zaposleni neformalno komunikacijo na splošno dojemajo pozitivno in jo povezujejo z izboljšanim počutjem in zmanjšanim stresom. Večja zaznana dostopnost in uporabnost neformalne komunikacije sta bili statistično značilno povezani z večjim zaznanim zmanjšanjem stresa. Zaposleni, ki se pogosteje vključujejo v neformalne pogovore, so poročali tudi o večjem čustvenem olajšanju. Med funkcijami neformalne komunikacije so anketiranci najvišje ocenili gradnjo odnosov, sledili sta olajšanje pretoka informacij in spodbujanje ustvarjalnosti, čustvena podpora pa je prejela nekoliko nižje ocene. Ugotovitve tudi kažejo, da so pogovori iz oči v oči najpogostejša oblika neformalne komunikacije, medtem ko imajo digitalni kanali manj pomembno vlogo pri neformalnih interakcijah. Poleg tega ni bila ugotovljena statistično pomembna povezava med zaznano koristnostjo neformalne komunikacije in stopnjo izobrazbe zaposlenih. Na splošno študija potrjuje, da je neformalna komunikacija pomemben socialni vir znotraj organizacij, ki prispeva k zmanjševanju stresa, izboljšanju dobrega počutja zaposlenih ter močnejšim medosebnim odnosom in organizacijski koheziji. Keywords: Neformalna komunikacija, stres na delovnem mestu, dobro počutje zaposlenih, medosebni odnosi, organizacijska komunikacija. Year of publishing: 2026 PID: 20.500.12556/ReVIS-14521  Publication date in ReVIS: 08.09.2026 Views: 29 Downloads: 0 Metadata:    Cite this work Plain text BibTeX EndNote XML EndNote/Refer RIS ABNT ACM Ref AMA APA Chicago 17th Author-Date Harvard IEEE ISO 690 MLA Vancouver : Copy citation

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Secondary language

Language:	English
Title:	Informal Communication as a Stress Buffer: The Importance of Social Interactions Among Coworkers
Abstract:	The master's thesis examines the role of informal communication in the workplace and its impact on employees' perceived stress and well-being. Informal communication is an important yet often overlooked aspect of organizational functioning, as it takes place outside formal communication structures while significantly influencing interpersonal relationships, information flow, and the organizational climate. Increasing workloads and the growing complexity of organizations highlight the importance of social support, quality interpersonal relationships, and effective communication in maintaining employees' psychological well-being. The empirical part of the study is based on a survey involving 133 employees. The results show that employees generally perceive informal communication positively and associate it with improved well-being and reduced stress. Higher perceived accessibility and usefulness of informal communication were statistically significantly associated with greater perceived stress reduction. Employees who engage more frequently in informal conversations also reported greater emotional relief. Among the functions of informal communication, respondents rated relationship building the highest, followed by facilitating information flow and encouraging creativity, while emotional support received slightly lower ratings. The findings also show that face-to-face conversations are the most common form of informal communication, whereas digital channels play a less important role in informal interactions. Furthermore, no statistically significant relationship was found between the perceived usefulness of informal communication and employees' level of education. Overall, the study confirms that informal communication is an important social resource within organizations, contributing to stress reduction, improved employee well-being, and stronger interpersonal relationships and organizational cohesion.
Keywords:	Informal communication, workplace stress, employee well-being, interpersonal relationships, organizational communication.

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