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Title:Samopostrežne naprave v splošnih knjižnicah: študija primera Slovenije
Authors:ID Dakič Prelc, Helena (Author)
ID Kolar, Janez (Mentor) More about this mentor... New window
ID Ferfila, Bogomil (Comentor)
Files:.pdf 17126$$Doktorska_disertacija_Helena_Dakic_Prelc_Zakljucen_tehnicni_pregled.pdf (11,79 MB)
MD5: 78AE921AD0ADE4D20D95246EDABC51F3
 
Language:Slovenian
Work type:Doctoral dissertation
Organization:FUDS - School of advanced social studies
Abstract:V disertaciji obravnavamo singularno in eksploratorno študijo primera uporabe samopostrežnih naprav v slovenskih splošnih knjižnicah. V ospredju raziskave je analiza ključne knjižnične storitve – izposoje in vračila gradiva – skozi prizmo zaposlenih in uporabnikov. Analiza je umeščena v okvir sodobnih in tradicionalnih knjižničnih storitev, v kontekstu digitalizacije in avtomatizacije knjižničnih procesov. Disertacija je sestavljena iz teoretičnega in empiričnega dela. V teoretičnem delu je predstavljena medkulturna primerjava med Slovenijo, nordijskimi državami in državami nekdanje Jugoslavije, kar ponuja vpogled v kulturne razlike pri sprejemanju tehnologij. Sledi pregled obstoječih raziskav ter predstavitev sistema slovenskih splošnih knjižnic, s posebnim poudarkom na aktualnih dejavnostih in odzivanju na globalne izzive, ki pomembno vplivajo na vedenjske vzorce in odločanje posameznikov, kako bodo uporabljali storitve v vsakdanjem življenju. V empiričnem delu je izvedena kvalitativna raziskava z zaposlenimi in uporabniki v splošnih knjižnicah po Sloveniji. Uporabili smo kvalitativno metodo: polstrukturirane intervjuje z zaposlenimi, ki delajo na izposoji, in fokusne skupine z uporabniki. Raziskava je potekala leta 2023 na vzorcu splošnih knjižnic po Sloveniji in v knjižnici, ki ima pametno omaro. Rezultati kažejo, da se odnos zaposlenih ne razlikuje od odnosa uporabnikov v splošnih knjižnicah v Sloveniji do samopostrežnih naprav za izposojo in vračilo knjižničnega gradiva. Prevladuje zadržanost, ki izhaja iz simbolnih, vrednotnih in čustvenih dejavnikov. Rezultate raziskave smo interpretirali s Frommovo motivacijsko teorijo. Raziskava nima zaradi omejitev, ki izhajajo iz uporabljene metodologije in omejenega vzorca, nacionalnega dosega v smislu reprezentativnosti. Disertacija predstavlja izvirni znanstveni prispevek v uporabi znanstvenih teorij na področju slovenskega knjižničarstva. Predstavljeni model naslavlja uvajanje samopostrežnih tehnologij v slovenske splošne knjižnice s poudarkom na sodelovanju, ob upoštevanju psiholoških teorij in kulturnih razlik.
Keywords:slovenske splošne knjižnice, knjigomati, pametne omare, samopostrežne naprave, izposoja in vračilo, uporabniki, knjižničarji
Year of publishing:2026
PID:20.500.12556/ReVIS-14523 New window
Publication date in ReVIS:09.09.2026
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Downloads:0
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Secondary language

Language:English
Title:Self-Service Devices in Public Libraries: Case Study of Slovenia
Abstract:This dissertation presents a singular and exploratory case study on the use of self-service devices in Slovenian public libraries. The research focuses on the analysis of a key library service – borrowing and returning materials – which is comprehensively analyzed from the perspectives of both library staff and patrons. The analysis is situated within the broader framework of modern and traditional library services in the context of digitalization and the automation of library processes. The dissertation is structured into theoretical and empirical parts. The theoretical part presents a cross-cultural comparison between Slovenia, the Nordic countries and the countries of the former Yugoslavia, which offers insight into cultural differences in the acceptance of technologies. This is followed by a review of existing research and an overview of the Slovenian public library system, with a special emphasis on current activities and responses to global challenges that significantly shape user behavior and decision-making in everyday life. The empirical part conducts a qualitative study with employees and patrons in public libraries across Slovenia. We used a qualitative method, conducted semi-structured interviews with employees working on loans and focus groups with patrons. The research was conducted in 2023 on a sample of public libraries across Slovenia including one equipped with a smart locker system. The results show that the attitude of employees does not differ from the attitude of patrons in public libraries in Slovenia towards self-service devices for borrowing and returning library materials. Reluctance, which stems from symbolic, value and emotional factors, prevails. The results were interpreted using Fromm's motivational theory. Due to limitations arising from the used methodology and the limited sample size, the study does not have national reach in terms of representativeness. The dissertation represents an original scientific contribution within the field of Slovenian librarianship. The presented conceptual model addresses the implementation of self-service technologies in Slovene public libraries with an emphasis on participatively, while taking into account psychological theories and cultural differences.
Keywords:Slovene public libraries, self-service devices, smart cabinets, loan and return, patrons, librarians


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