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Title:Uporaba komunikacijskega navodila v klicnem centru X
Authors:Pezdir, Nataša (Author)
Perčič, Breda (Mentor) More about this co-author... New window
Language:Slovenian
Work type:Bachelor thesis/paper
Tipology:2.11 - Undergraduate Thesis
Organization:FKPV - Faculty of Commercial and Business Sciences
Keywords:poslovno komuniciranje, telefonsko komuniciranje, asertivno komuniciranje, klicni centri, stranke, diplomsko delo
Year of publishing:2017
Publisher:[N. Pezdir]
Source:Celje
COBISS_ID:513646140 Link is opened in a new window
UDC:005.57(043.2)
Note:Dipl. delo 1. stopnje bolonjskega študija;
Views:3175
Downloads:182
Files:.pdf RAZ_Pezdir_Natasa_i2017.pdf (2,19 MB)
 
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