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Title:Organizacijska klima in odnosi v trgovini Okaidi : magistrska naloga
Authors:ID Škedelj, Janja (Author)
ID Rončević, Borut (Mentor) More about this mentor... New window
Files:.pdf MAG_Skedelj_Janja_i2016.pdf (3,19 MB)
MD5: 94CE26623B71B223C7C2E05997D34E74
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FIŠ - Faculty of Information Studies in Novo mesto
Abstract:Organizacijska klima ima velik vpliv na učinkovitost opravljanja dela in zadovoljstva pri delu ter je temelj za dobro delovanje organizacije. Uspeh je v veliki meri odvisen od kakovosti in truda ljudi, ki delajo za organizacijo. Prilagodljivi, produktivni in delovni ljudje v organizaciji so konkurenčna prednost podjetja. Zadovoljstvo kupcev je ključnega pomena za uspeh vsakega podjetja. Ponovni nakup stranke je v neki meri odvisen od njenega zadovoljstva in od prodaje prodajalca v določenem podjetju. Da pa je prodajalec zadovoljen, mora v organizaciji prevladovati pozitivna klima. Tudi vodstvo s svojim vedenjem zelo vpliva na dojemanje organizacijske klime zaposlenih, daje zgled in oblikuje organizacijsko klimo. Magistrska naloga je sestavljena iz dveh delov. V teoretičnem delu so opisane značilnosti organizacijske klime in zadovoljstvo zaposlenih. Empirični del naloge pa predstavlja predstavitev podjetja, kvalitativno analizo vsebine in kvantitativno analizo.
Keywords:organizacijska klima, zadovoljstvo zaposlenih, odnosi v trgovini, spreminjanje organizacijske klime, uspešnost organizacije
Place of publishing:Novo mesto
Place of performance:Novo mesto
Publisher:[J. Škedelj]
Year of publishing:2016
Year of performance:2016
Number of pages:59 str., [6] f. pril.
PID:20.500.12556/ReVIS-4981 New window
COBISS.SI-ID:2048392979 New window
UDC:005.7:005.32:331.101.32(043.2)
Note:Na ov.: Magistrska naloga : študijskega programa druge stopnje;
Publication date in ReVIS:22.08.2018
Views:4376
Downloads:186
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:21.08.2018

Secondary language

Language:English
Abstract:Organizational climate has a huge impact on the efficiency of work. The job satisfaction is the foundation of a good functioning in organizations. Success is largely dependent on quality of effort on people, who work for the organization. Flexible, productive working people in the organization, are the competitive advantage of companies. Customer satisfaction is crucial for the success of any business. Customers will return again if they will be satisfied with our service. However, the seller has to be satisfied in the organization and needs to have a feeling of a positive climate. Superiors with their behavior greatly influence the perception of organizational climate associates, and give them example. Masters thesis consists of two parts. The theoretical part that describes the characteristics of organizational climate on employee satisfaction. The empirical part of the thesis represents a company presentation, a qualitative content analysis and the quantitative analysis.
Keywords:organisational climate, employee satisfaction, relations in a store, climate change, business success of organization


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