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1. Ugotavljanje zaznane kakovosti paketnih storitev velikih uporabnikov Pošte Slovenije Davorin Hovnik, 2017 Found in: ključnih besedah Keywords: poštne storitve, kakovost, merjenje kakovosti, paketne storitve, model SERVQUAL, magistrsko delo Published: 21.04.2017; Views: 3221; Downloads: 149 Fulltext (1,48 MB)

2. Zadovoljstvo uporabnikov storitve e-arhiv Pošte Slovenije Petra Zidar, 2021 Found in: ključnih besedah Keywords: trženje storitev, trženjski splet, zadovoljstvo uporabnikov, zvestoba uporabnikov, e-arhiv, e-hramba, e-poslovanje, poštne storitve, diplomsko delo Published: 14.04.2021; Views: 613; Downloads: 52 Fulltext (1,60 MB)

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