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1. Uporaba komunikacijskega navodila v klicnem centru X Nataša Pezdir, 2017 Found in: ključnih besedah Keywords: poslovno komuniciranje, telefonsko komuniciranje, asertivno komuniciranje, klicni centri, stranke, diplomsko delo Published: 27.02.2017; Views: 3618; Downloads: 196 Fulltext (2,19 MB)

2. Kako uspešno obvladajo poslovni bonton v slovenskih podjetjih in procesih vodenja Edvard Čeč, 2019 Found in: ključnih besedah Keywords: poslovni bonton, poslovno komuniciranje, telefonsko komuniciranje, osebni stik, urejenost, poslovna darila, vodenje, nebesedna komunikacija, diplomsko delo Published: 15.11.2019; Views: 1728; Downloads: 80 Fulltext (576,53 KB)

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