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1. Uporaba komunikacijskega navodila v klicnem centru X Nataša Pezdir, 2017 Found in: ključnih besedah Keywords: poslovno komuniciranje, telefonsko komuniciranje, asertivno komuniciranje, klicni centri, stranke, diplomsko delo Published: 27.02.2017; Views: 3292; Downloads: 185 Fulltext (2,19 MB)

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