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1. Implementacija sistema za upravljanje odnosov s strankami (CRM) v podjetje trgovina Njegač, d.o.o. Primož Njegač, 2016 Found in: ključnih besedah Keywords: upravljanje odnosov, CRM, implemantacije sistemov, družinska podjetja Published: 29.03.2018; Views: 2226; Downloads: 135 Fulltext (1,93 MB)

2. Analiza zanesljivosti ocenjevanja zadovoljstva in tveganja v poslovanju z odjemalci Nevenka Lorenčak, 2014 Found in: ključnih besedah Keywords: upravljanje odnosov, upravljanje odnosov z odjemalci, ocenjevalni listi, zadovoljstvo odjemalcev, tveganje, zanesljivost merjenja, veljavnost merjenja, CRM Published: 05.01.2021; Views: 660; Downloads: 27 Fulltext (1,43 MB)

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