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Title:STIK MED PACIENTOM IN TEHNIKOM ZDRAVSTVENE NEGE, TER PSIHIČNA STISKA ZARADI PREOBREMENJENOSTI PRI DELU
Authors:ID Papler Mali, Brigita (Author)
ID Karajić, Emil (Mentor) More about this mentor... New window
Files:.pdf 6855$$popravek_ostevilcenja_5_4_2024_BRIGITA_-_DIPLOMSKA_NALOGA_lektorirano_urejeno.pdf (1,70 MB)
MD5: 69DD1C78E53F45DA537881E187A1FDA9
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FUDS - School of advanced social studies
Abstract:V diplomski nalogi Stik med pacientom in tehnikom zdravstvene nege ter psihična stiska zaradi preobremenjenosti pri delu smo preučevali vidike komunikacije v zdravstvenih ustanovah, še posebej naloge, odgovornosti in vlogo tehnikov zdravstvene nege. Glavni cilj raziskave je bil razumeti povezavo med kakovostjo dela, psihično stisko in odnosi s pacienti. Opredelili smo pet raziskovalnih ciljev, ki so nas usmerjali pri izvedbi kvalitativne raziskave. Raziskali smo odnos med pacienti in tehnikom zdravstvene nege, ugotovili stopnjo psihične stiske tehnikov zdravstvene nege zaradi preobremenjenosti pri delu, analizirali odnos tehnikov zdravstvene nege do pacientov v kontekstu preobremenjenosti pri delu, preučili kakovost dela tehnikov zdravstvene nege v povezavi s stopnjo preobremenjenosti ter identificirali možnosti za izboljšanje kakovosti dela in zmanjšanje stiske pri tehnikih zdravstvene nege. Pri metodologiji smo se odločili za kvalitativni pristop, saj omogoča poglobljeno razumevanje specifičnih vidikov in uporabo majhnega vzorca. Za zbiranje podatkov smo izvedli polstrukturirane intervjuje s šestimi tehniki zdravstvene nege iz različnih zdravstvenih ustanov. Pri analizi podatkov smo uporabili metodo odprtega kodiranja, ki nam je omogočila sistematično razčlenjevanje pridobljenih informacij in identifikacijo pomembnih tem. Čeprav smo se soočili z izzivi pri pridobivanju sodelujočih in izvajanju intervjujev prek virtualne platforme, smo sledili postavljenim ciljem in zagotovili ustrezno analizo podatkov. Rezultati so prispevali k boljšemu razumevanju odnosa med tehnikom zdravstvene nege in pacientom ter ponudili smernice za izboljšanje kakovosti dela in zmanjšanje stresa pri tehnikih zdravstvene nege. Kljub temu, da večina intervjuvancev ni izrazila preobremenjenosti, smo opazili razhajanja med pričakovanji in dejanskimi rezultati. Zato bi bilo v prihodnjih raziskavah smiselno drugače usmeriti raziskovalni fokus ali postaviti drugačna raziskovalna vprašanja.
Keywords:komunikacija, tehnik zdravstvene nege, psihična stiska, preobremenjenost pri delu, kvaliteta dela, odnos pacientov, delovna izkušnja
Year of publishing:2024
PID:20.500.12556/ReVIS-10513 New window
Publication date in ReVIS:11.05.2024
Views:158
Downloads:15
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Secondary language

Language:English
Title:PATIENT AND NURSING TECHNICIAN CONTACT AND PSYCHOLOGICAL DISTRESS DUE TO WORK OVERLOAD
Abstract:The thesis Contact between patient and health care technician and psychological distress because of workplace overload studies the aspect of communication in health care institutions, focusing especially on tasks, responsibilities and the role of health care technicians. The main objective of the research is understanding the correlation between work quality, psychological distress, and patient-technician relationship. Five main objectives were defined which shape the form of qualitative research. Relationship between patient and health care technician, state of psychological distress of health care technicians due to work overload, the relationship of health care technicians towards patients, following work overload, the work quality of health care technicians in relation to rate of work overload and identified possibilities for work quality improvement and reduction of distress. Methodologically, the qualitative approach was used, which offers a deeper understanding of certain aspects and a small number of interviewees. A semi-structured interview form was used to collect data from six health care technicians from various health institutions. The method of open coding was used for data analysis, which provided a systematic analysis of information and identification of important topics. There was a number of challenges with obtaining participants for our study and implementing interviews through a virtual platform, nonetheless all the set goals were met. The results which we obtained, contribute to a better understanding of health care technician and patient relationship, and offer guidelines to improve the quality of work and decrease of stress in health care technicians. Although most of our interviewees did not express work overload, a discrepancy between expected results and obtained results is shown. Therefore, a shift in focus is advised for further research.
Keywords:communication, healthcare technician, psychological distress, work overload, quality of work, patients’ attitude, professional experience


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