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Title:Medpoklicna komunikacija z vidika fizioterapevtov v Splošni bolnišnici Murska Sobota : diplomsko delo visokošolskega strokovnega študijskega programa prve bolonjske stopnje Fizioterapija
Authors:ID Senčar, Vita (Author)
ID Horvat, Tatjana (Mentor) More about this mentor... New window
Files:.pdf DIP_Sencar_Vita_2025.pdf (1,42 MB)
MD5: 32375D4AAFD1C43D9E2DFE2E6B403EFC
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:UAMEU - Alma Mater Europaea University
Abstract:Uvod: V sodobnem zdravstvu sta učinkovita komunikacija in sodelovanje med zaposlenimi ključna za varno in učinkovito obravnavo pacientov. Kljub pomembnosti tega področja ostajajo slovenski podatki o kakovosti medpoklicne komunikacije skopi. To še zlasti velja za poklicne skupine, kot so fizioterapevti. V Splošni bolnišnici Murska Sobota smo zato želeli natančno oceniti, kako zdravniki, medicinske sestre/zdravstveni tehniki in fizioterapevti vrednotijo medpoklicno sodelovanje in komunikacijo. Metode: V anketi je sodelovalo 84 zaposlenih (27 zdravnikov, 29 medicinskih sester in 28 fizioterapevtov). Vprašalnik je vseboval pozitivno naravnane trditve o pomenu komunikacije ter negativno naravnane trditve o hierarhiji in nerešenih nesoglasjih; vse postavke so bile ocenjene na štiristopenjski Likertovi lestvici. Za vsako skupino smo izračunali delež potrditvenih odgovorov pri pozitivnih trditvah in delež nepotrditvenih odgovorov pri hierarhičnih postavkah. Rezultati: Rezultati raziskave so pokazali, da kar 86 % vseh anketirancev navaja pomembnost jasne in strukturirane komunikacije ter njenega prispevka na izid zdravljenja. Razlike med poklici so izrazite: 64 % fizioterapevtov meni, da zdravniki njihovo delo postavljajo v podrejeni položaj, 46 % jih poroča o pogostih nerešenih nesoglasjih z zdravniki, medtem ko je pri medicinskih sestrah delež teh, ki poročajo o pogostih nerešenih soglasjih z zdravniki 32 %. Razprava: Ugotovili smo, da se člani tima zavedajo, da je komunikacija ključna za uspešno interdisciplinarno sodelovanje in obravnavo pacientov, a jo zlasti fizioterapevti doživljajo kot hierarhično omejeno in nezadostno. To se kaže v pogostem občutku podrejenosti ter v nedokončnih razrešitvah konfliktov, kar lahko ogrozi pretočnost informacij in kakovost oskrbe pacientov.
Keywords:fizioterapija, kompetence fizioterapevtov, interdisciplinarni pristop, zdravstveni timi, komunikacija
Place of publishing:Maribor
Place of performance:Maribor
Publisher:V. Senčar
Year of publishing:2025
Year of performance:2025
Number of pages:35 str., [15] f. pril.
PID:20.500.12556/ReVIS-12279 New window
COBISS.SI-ID:250436867 New window
UDC:615.82:005.64(043.2)
Publication date in ReVIS:25.09.2025
Views:304
Downloads:8
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Secondary language

Language:English
Abstract:Introduction: In modern healthcare, effective communication and collaboration among staff are essential for the safe and efficient care of patients. Despite the importance of this area, data on the quality of interprofessional communication in Slovenia remain scarce. This is especially true for professional groups such as physiotherapists. At the General Hospital Murska Sobota, we therefore aimed to thoroughly assess how physicians, nurses/medical technicians, and physiotherapists evaluate interprofessional collaboration and communication. Methods: A survey was conducted among 84 employees (27 physicians, 29 nurses, and 28 physiotherapists). The questionnaire included positively worded statements about the importance of communication and negatively worded statements addressing hierarchy and unresolved disagreements. All items were rated using a four-point Likert scale. For each professional group, we calculated the proportion of strong agreement with the positive statements and the proportion of disagreement with the hierarchical statements. Results: The study showed that 86% of all respondents emphasized the importance of clear and structured communication and its contribution to treatment outcomes. However, differences between professions were notable: 64% of physiotherapists felt that physicians placed their work in a subordinate position, and 46% reported frequent unresolved disagreements with physicians. Among nurses, 32% reported such unresolved disagreements. Discussion: Our findings indicate that team members recognize communication as a key factor in successful interdisciplinary collaboration and patient care. However, physiotherapists in particular experience communication as hierarchically constrained and insufficient. This is reflected in their frequent feelings of subordination and the lack of conflict resolution, which may hinder information flow and compromise the quality of patient care.
Keywords:physiotherapy, physiotherapist competencies, interdisciplinary approach, healthcare teams, communication


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