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Title:Uporaba komunikacijskega navodila v klicnem centru X : diplomska naloga
Authors:ID Pezdir, Nataša (Author)
ID Perčič, Breda (Mentor) More about this mentor... New window
Files:.pdf RAZ_Pezdir_Natasa_i2017.pdf (2,19 MB)
MD5: 0E24E41721530C11895E6DA54A1E1DC5
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FKPV - Faculty of Commercial and Business Sciences
Keywords:poslovno komuniciranje, telefonsko komuniciranje, asertivno komuniciranje, klicni centri, stranke, diplomsko delo
Place of publishing:Celje
Place of performance:Celje
Publisher:[N. Pezdir]
Year of publishing:2017
Year of performance:2017
Number of pages:51 f., 11 f. pril.
PID:20.500.12556/ReVIS-1521 New window
COBISS.SI-ID:513646140 New window
UDC:005.57(043.2)
Note:Dipl. delo 1. stopnje bolonjskega študija;
Publication date in ReVIS:27.02.2017
Views:4896
Downloads:220
Metadata:XML DC-XML DC-RDF
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