| Title: | Ugotavljanje zaznane kakovosti paketnih storitev velikih uporabnikov Pošte Slovenije : magistrska naloga |
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| Authors: | ID Hovnik, Davorin (Author)
ID Kodrin, Lidija (Mentor) More about this mentor... 
ID Rešl, Gordana (Comentor) |
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| Files: |  RAZ_Hovnik_Davorin_i2017.pdf (1,48 MB)
MD5: CF2C59B4428B3036222D5FF99FD32C0F
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| Language: | Slovenian |
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| Work type: | Master's thesis/paper |
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| Typology: | 2.09 - Master's Thesis |
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| Organization: | FKPV - Faculty of Commercial and Business Sciences
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| Keywords: | poštne storitve, kakovost, merjenje kakovosti, paketne storitve, model SERVQUAL, magistrsko delo |
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| Place of publishing: | Celje |
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| Place of performance: | Celje |
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| Publisher: | [D. Hovnik] |
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| Year of publishing: | 2017 |
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| Year of performance: | 2017 |
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| Number of pages: | 103 f., 4 f. pril. |
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| PID: | 20.500.12556/ReVIS-1540 |
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| COBISS.SI-ID: | 513654332 |
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| UDC: | 658.788:005.336.3(043.2) |
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| Note: | Mag. delo bolonjskega študijskega programa;
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| Publication date in ReVIS: | 21.04.2017 |
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| Views: | 4941 |
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| Downloads: | 184 |
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| Metadata: |    |
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