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Title:Ugotavljanje zaznane kakovosti paketnih storitev velikih uporabnikov Pošte Slovenije
Authors:Hovnik, Davorin (Author)
Kodrin, Lidija (Mentor) More about this co-author... New window
Rešl, Gordana (Co-mentor)
Language:Slovenian
Work type:Master's thesis/paper
Tipology:2.09 - Master's Thesis
Organization:FKPV - Faculty of Commercial and Business Sciences
Keywords:poštne storitve, kakovost, merjenje kakovosti, paketne storitve, model SERVQUAL, magistrsko delo
Year of publishing:2017
Publisher:[D. Hovnik]
Source:Celje
COBISS_ID:513654332 Link is opened in a new window
UDC:658.788:005.336.3(043.2)
Note:Mag. delo bolonjskega študijskega programa;
Views:3283
Downloads:150
Files:.pdf RAZ_Hovnik_Davorin_i2017.pdf (1,48 MB)
 
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