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Title:Ugotavljanje zaznane kakovosti paketnih storitev velikih uporabnikov Pošte Slovenije : magistrska naloga
Authors:ID Hovnik, Davorin (Author)
ID Kodrin, Lidija (Mentor) More about this mentor... New window
ID Rešl, Gordana (Comentor)
Files:.pdf RAZ_Hovnik_Davorin_i2017.pdf (1,48 MB)
MD5: CF2C59B4428B3036222D5FF99FD32C0F
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FKPV - Faculty of Commercial and Business Sciences
Keywords:poštne storitve, kakovost, merjenje kakovosti, paketne storitve, model SERVQUAL, magistrsko delo
Place of publishing:Celje
Place of performance:Celje
Publisher:[D. Hovnik]
Year of publishing:2017
Year of performance:2017
Number of pages:103 f., 4 f. pril.
PID:20.500.12556/ReVIS-1540 New window
COBISS.SI-ID:513654332 New window
UDC:658.788:005.336.3(043.2)
Note:Mag. delo bolonjskega študijskega programa;
Publication date in ReVIS:21.04.2017
Views:4871
Downloads:184
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