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Title:Modeliranje poslovnih procesov v podjetju : primer proizvodnega podjetja z malo zaposlenimi
Authors:ID Prijon, Egon (Author)
ID Damij, Nadja (Mentor) More about this mentor... New window
Files:.pdf UN_2010_Egon_Prijon.pdf (1,02 MB)
MD5: 82C2818178EAE02191FFE0EB02C9F5A4
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FIŠ - Faculty of Information Studies in Novo mesto
Abstract:Diplomska naloga obravnava model izboljšave procesa z metodologijo »tabelarični razvoj aplikacij« v malem proizvodnem podjetju, ki se ukvarja s proizvodnjo in prodajo medicinskih plinov in servisiranjem pacienta na domu. Obstoječi proces vsebuje ključni procesni center za komunikacijo s pacientom, »stresna« aktivnost, ki jo želimo izločiti iz procesa in jo nadomestiti s cenejšim in manj stresnim poslovnim procesom. Proces smo sistemsko izboljšali tako, da smo z metodo »tabelarični razvoj aplikacij« ustrezno ovrednotili učinke aktivnosti in izboljšali obstoječi proces, ga podprli z ustreznim informacijskim sistemom in informacijsko komunikacijsko tehnologijo. Rezultat prenove je nov poslovni proces, ki ponuja bolj konkurenčno poslovanje podjetja (po izvedbi prenove poslovnih procesov so stroški poslovanja 22 % nižji).
Keywords:tabelarični razvoj aplikacij, prenova poslovnih procesov, informacijski sistem, informacijsko-komunikacijske tehnologije, modeliranje, diagram toka podatkov, dodana vrednost procesa, konkurenčnost, učinkovitost, malo podjetje, klicni center
Place of publishing:Novo mesto
Place of performance:Novo mesto
Publisher:[E. Prijon]
Year of publishing:2010
Year of performance:2010
Number of pages:73 str.
PID:20.500.12556/ReVIS-4638 New window
COBISS.SI-ID:1024158785 New window
UDC:659.2
Note:Na ov.: Diplomska naloga : univerzitetnega študijskega programa prve stopnje;
Publication date in ReVIS:08.08.2018
Views:4467
Downloads:337
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:08.08.2018

Secondary language

Language:English
Abstract:The thesis focuses on a model of process improvement with the method of tabular application development in a small production company which produces and sells medical gases and home care providing. The key process at hand has the patient communication centre, a »stressing« activity that we want to eliminate, and improve the business process by substituting the said activity with equally effective, cheaper and less stressing business process. We have achieved an improvement with the method of tabular application development, evaluation of activity effects and working process effects, improvement of the existing process, support by means of introducing corresponding information system and information communication technology. Through business processes reengineering we generated a new business process which shows significant improvements (after the business processes are renovated the operating costs decrease by 22 %).
Keywords:tabular application development, business process reengineering, information system, information communication technologies, modelling, data flow diagram, value added of a process, competitiveness, efficiency, small enterprise, patient contact, home care provider, call center


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