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Title:Opis razvoja nadzornega modula za poenostavitev delovnih procesov v podjetju : Magistrska naloga
Authors:ID Povše, Marko (Author)
ID Lužar, Borut (Mentor) More about this mentor... New window
Files:.pdf RAZ_Povse_Marko_i2021.pdf (4,65 MB)
MD5: AFC28E11E8D655FC937549E2B545B7E9
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FIŠ - Faculty of Information Studies in Novo mesto
Abstract:Z avtomatizacijo delovnih procesov se srečujemo že praktično na vsakem koraku. Medtem ko je ta na nekaterih področjih lahko zgolj opcija, je na drugih že nuja. V avtomatizacijo nas danes najbolj sili konkurenca, kajti želja vsakega podjetnika je narediti čim več, čim bolje, v čim krajšem času. To sicer lahko dosežemo na različne načine, a kot najučinkovitejša in najzanesljivejša metoda se izkaže avtomatizacija procesov. Z njo se namreč izognemo napakam, ki nastanejo zaradi človeškega faktorja ter, kar je še pomembneje, delovni proces pocenimo in pospešimo. V procesu avtomatizacije delovnega procesa moramo preučiti prav vse delovne procese, skozi katere gre nek produkt ali storitev. Ugotoviti moramo, katere od njih je sploh mogoče avtomatizirati in avtomatizacija katerih bi imela najpozitivnejši vpliv na podjetje. V magistrski nalogi bom v prvem delu na splošno predstavil postopek avtomatizacije, predstavil bom tudi konkreten primer težav z izdelovanjem dokumentacije in upravljanjem incidentov v IT podporni službi v večjem podjetju. V drugem delu bom predstavil razvoj, uporabo in vpeljavo lastne aplikacije v delovni proces, ki odpravlja prej omenjena dva problema.
Keywords:avtomatizacija, optimizacija, delovni proces, MAP, aplikacija, C#
Place of publishing:Novo mesto
Place of performance:Novo mesto
Publisher:{M. Povše}
Year of publishing:2021
Year of performance:2021
Number of pages:XV, str. 87
PID:20.500.12556/ReVIS-7280 New window
COBISS.SI-ID:47504643 New window
UDC:004.9:005.591.6(043.2)
Note:Na ov.: Magistrska naloga : študijskega programa druge stopnje;
Publication date in ReVIS:12.01.2021
Views:2823
Downloads:225
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:12.01.2021

Secondary language

Language:English
Abstract:Nowadays, people encounter the automation of work processes at practically every step. While in some areas this may be just an option, in others it is a necessity. The competition (between companies) forces us into automatization, because the desire of every entrepreneur is to do as much as possible, as well as possible in the shortest possible time. This can be achieved in various ways, but automation has proven to be the most effective and reliable method. It is important to examine all the work processes that a product or service goes through. It is necessary to identify which of them can be automated at all and which would have the most positive impact on the company. In the first part of the master's thesis, I will present the automation process in general, and also a concrete example of problems with the preparation of documentation and incident management in the IT support service within a larger company. In the second part, I will present the development, use and implementation of our own application in the work process which eliminates both the previously mentioned problems.
Keywords:automatization, optimization, work process, MAP, application, C#


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