| Title: | Analiza zanesljivosti ocenjevanja zadovoljstva in tveganja v poslovanju z odjemalci : magistrska naloga |
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| Authors: | ID Lorenčak, Nevenka (Author)
ID Dermol, Valerij (Mentor) More about this mentor...  |
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| Files: |  RAZ_Lorencak_Nevenka_i2014.pdf (1,43 MB)
MD5: DD0D05659F7B608B40C2842009CC5297
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| Language: | Slovenian |
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| Work type: | Master's thesis/paper |
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| Typology: | 2.09 - Master's Thesis |
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| Organization: | MFDPŠ - International School for Social and Business Studies
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| Keywords: | upravljanje odnosov, upravljanje odnosov z odjemalci, ocenjevalni listi, zadovoljstvo odjemalcev, tveganje, zanesljivost merjenja, veljavnost merjenja, CRM |
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| Place of publishing: | Celje |
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| Place of performance: | Celje |
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| Publisher: | [N. Lorenčak] |
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| Year of publishing: | 2014 |
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| Year of performance: | 2014 |
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| Number of pages: | X, 66 str., [2] str. uvezanih pril. |
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| PID: | 20.500.12556/ReVIS-7196 |
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| COBISS.SI-ID: | 15042209 |
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| UDC: | 658.8(043.2) |
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| Note: | Mag. naloga magistrskega študijskega programa 2. stopnje Management znanja;
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| Publication date in ReVIS: | 05.01.2021 |
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| Views: | 2681 |
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| Downloads: | 58 |
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| Metadata: |    |
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