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Title:Analiza zanesljivosti ocenjevanja zadovoljstva in tveganja v poslovanju z odjemalci
Authors:Lorenčak, Nevenka (Author)
Dermol, Valerij (Mentor) More about this co-author... New window
Language:Slovenian
Work type:Master's thesis/paper
Tipology:2.09 - Master's Thesis
Organization:MFDPŠ - International School for Social and Business Studies
Keywords:upravljanje odnosov, upravljanje odnosov z odjemalci, ocenjevalni listi, zadovoljstvo odjemalcev, tveganje, zanesljivost merjenja, veljavnost merjenja, CRM
Year of publishing:2014
Publisher:[N. Lorenčak]
Source:Celje
COBISS_ID:15042209 Link is opened in a new window
UDC:658.8(043.2)
Note:Mag. naloga magistrskega študijskega programa 2. stopnje Management znanja;
Views:630
Downloads:26
Files:.pdf RAZ_Lorencak_Nevenka_i2014.pdf (1,43 MB)
 
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