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Title:Izboljšanje kakovosti procesa obvladovanja dokumentacije : diplomska naloga
Authors:ID Lunar, Zdenka (Author)
ID Bukovec, Boris (Mentor) More about this mentor... New window
Files:.pdf RAZ_Lunar_Zdenka_i2014.pdf (1,12 MB)
MD5: B39EDCCA8E1D256CFC69CE9CBC564FC4
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FOŠ - Faculty of Organisation Studies Novo mesto
Abstract:Raziskovalno vprašanje: Raziskovalno vprašanje je, kakšne so možnosti za izboljšavo kakovosti procesa obvladovanja dokumentacije v organizaciji. Namen: Namen raziskave je, da organizacija pridobi obvladljiv proces dela z dokumentacijo in arhiviranje podatkov v skladu z zakonodajo. Pripravljena bodo notranja pravila in klasifikacijski načrt, ki sta pogoj za prehod na brezpapirno poslovanje. Metoda : Teoretičen del naloge temelji na podlagi že napisane literature. Uporabljena je strokovna literatura s področja kakovosti, procesnih pristopov in procesa obvladovanja dokumentacije. Praktičen del naloge temelji na metodi opazovanja in metodi pisnih virov. Rezultati: Rezultati raziskave kažejo, da je interes vodstva i n interes zaposlenih, da se spremeni način procesa obvladovanja dokumentacije v organizaciji in da so potrebne izboljšave sistema vodenja dokumentacije s prehodom na elektronsko poslovanje. Organizacija: Za organizacijo je ta raziskava pomembna, saj se bo organizacija lažje odločila, ali bo spremenila način dela in prešla na elektronsko poslovanje in s tem izboljšala kakovost procesa obvladovanja dokumentacije. Družba: Za družbo je ta raziskava pomembna, saj bo s prehodom na brezpapirno poslovanje potekalo poslovanje elektronsko, kar pomeni prihranek pri tiskanju dokumentov in papirju ter s tem tudi prispevek k varovanju okolja. Z bolj sistematično urejeno dokumentacijo se zmanjšuje čas čakanja uporabnikov za pridobitev dokumentov. Originalnost: Organizacija dobi povratno informacijo, na podlagi katere bo oblikovala učinkovitejši sistem obvladovanja in arhiviranja dokumentacije. Omejitve/nadaljnje raziskovanje: Omejitev raziskave je v tem, da zaposleni niso najbolj seznanjeni, kaj prinaša sprememba elektronskega arhiviranja, in so v spremembo vključeni zaradi nujnosti sprememb v procesu obvladovanja dokumentacije. Dodatno vrednost elektronskega arhiviranja bodo razumeli, ko bodo morali vzpostaviti urejenost dela z dokumentacijo in ko bodo morali upravljati z elektronsko aplikacijo.
Keywords:dokumentacija, arhivi, procesi, kakovost, e-poslovanje, e-registrator, notranja pravila, klasifikacijski načrt
Place of publishing:Novo mesto
Place of performance:Novo mesto
Publisher:[Z. Lunar]
Year of publishing:2014
Year of performance:2014
Number of pages:IV, 64 str., [76] str. pril.
PID:20.500.12556/ReVIS-8226 New window
COBISS.SI-ID:2048226306 New window
UDC:005.336.3
Note:Nasl. na ov.: Diplomska naloga študijski program prve stopnje;
Publication date in ReVIS:20.08.2021
Views:1493
Downloads:54
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Secondary language

Language:English
Abstract:Research Question: The research question deals with the possibilities of improving the quality of document management process within an or ganization. Purpose: The purpose of the research is to obtain a manageable process of documentation work with and data archiving in accordance with the law. Internal rules and a classification scheme, which are a prerequisite for paperless business, will be prepared. Method: The theoretical part of the thesis is based on inf ormation gathered from existing literature. Professional literature from the fields of quality, process approaches and documentation management process was used. The practical part of the thesis is based on written sources method and observation method. Results: The research results not only indicate that there is a growing interest both from the leadership and from the employees to change the way of managing the documentation within the organization, but also show that it is necessar y to improve the document management system by implementing e-business. Organization: This research has a significant meaning for the or ganization, as it will help decide whether to change the way of working ands wi tch to e-business and thereby improve the quality of documentation management process. Society: This research is also important for our society, because business will be conducted electronically as we make the transition to paperless business. Not only does this mean a saving regarding paper and printing costs, but it also helps protect the environment. Furthermore, a more systematized documentation reduces the waiting period for users to obtain documents. Originality: The research provides a useful feedback for the organization, as it enables a formation of a more efficient system of managing and archiving documentation. Limitations/Further Research: Limitations to the research present themselves in the fact that the employees are not well informed on what the changes of implementing e-archiving bring. The employees are involved in the change due to the necessity of changing the documentation management process. On their part, the added value of e-archiving will probably be understood once they have to neatly sort all documentation work and once they have to manage the e-application.
Keywords:documentation, archives, processes, quality, e-business, electronic binder, internal rules, classification plan


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